Not a chatbot.
An AI ops team
for selling flights.
Ryan handles WhatsApp leads, Simona coordinates the owner, the dashboard shows what to recover, and Jean Baptiste prepares the growth layer for Phoenix.
Field-tested flow: guest -> Ryan -> Simona -> owner gate -> recovered booking.
Four layers, one vertical system for flying schools.
Fly CRM keeps the public experience simple while the system handles sales, concierge operations, recovery, learning and growth planning behind the scenes.
A chatbot answers. A vertical system remembers, routes and improves.
Ryan talks to guests. Simona talks to the owner. The dashboard makes the operation visible. JB stays as the Phoenix growth layer.
WhatsApp leads
Answers price, safety, weather, photo and GetYourGuide questions before a warm lead goes cold.
Operations
Flags missed replies, schedule changes and booking risks before they become manual cleanup.
Dashboard and app
Shows cockpit, inbox priority, contacts, agenda, payments, reviews, usage, feedback and recovery reports.
Growth intelligence
Audits tracking, content, paid media and funnel opportunities as the visible Phoenix waitlist layer.
From a loose WhatsApp message to an operation the owner can actually see.
The page stays compact, but the system is vertical: sales, weather, recovery, dashboard visibility and human approval are connected in one flow.
What the owner sees
A guest asks if tomorrow is possible
The message arrives while the owner is flying, driving or coordinating pilots.
Ryan answers and qualifies
He handles price, safety, photos and intent, then asks one useful next question instead of interrogating the guest.
Simona watches the risk
She flags weather sensitivity, cold leads, missing replies or a change that needs owner confirmation.
The dashboard orders the recovery work
The inbox, contacts, agenda, usage, reviews and recovery reports show what matters first.
The owner decides sensitive moves
Bookings, payments, discounts, confirmed slots and weather changes stay under human control unless evidence is present.
The lead does not move through boxes. It moves through evidence.
Every Fly CRM workflow follows the same route: capture the guest, prove the context, recover the opportunity, expose the owner decision, and improve the next answer.
Ryan learns from real WhatsApp exports, but the system still respects operational boundaries.
Fly CRM can turn owner conversations into conversational DNA: tone, phrases, objection handling and things Ryan should never say. It is supervised learning, not blind autonomy.
Supervised automation, not blind autopilot.
Needs evidence
No invented confirmed availability.
Needs source
No payment or link claims without system proof.
Human review
Suggest, warn and route. Do not declare a flight safe.
Phoenix waitlist
Growth intelligence is visible, but not sold as autonomous live ads.
Conversational DNA
Upload real WhatsApp exports. Fly CRM extracts how the owner sells, explains safety, handles price and answers doubts.
Guardrails before send
The system blocks or routes sensitive replies when they mention payment, booking, confirmed availability, discounts, weather or internal data without evidence.
Owner approval
Simona can propose changes to Ryan, but bigger operational moves stay visible and approved through WhatsApp or the dashboard.
Built inside a
real flying
operation.
Fly CRM was shaped inside Para Vida Parapente, where bookings depend on weather, pilot availability, guest questions and fast WhatsApp follow-up.
“Most software assumes a quiet office. We need something that works when wind, clients and pilots are all moving.”
Cristóbal Orezzoli, founder of Fly CRM
Eagle answers. Condor recovers. Phoenix scales.
Eagle stops late replies. Condor makes the upgrade attractive by recovering bookings, adapting the operation and adding bounded Chris support. Phoenix is custom while JB moves from sandbox to product.
Eagle
Eagle answers: stop losing leads because WhatsApp replies arrive too late.
€195/mo
- Ryan sales assistant
- Simona proactive layer
- Multilingual support
- 300 conversations included
- €0.20 per extra conversation
Condor
Condor recovers and adapts: less money left behind in WhatsApp.
€330/mo
- Everything in Eagle
- Booking and cold-lead recovery
- Operational rules adapted with Chris
- Up to 3 bounded monthly adjustments
- Fair-use without normal overage
Phoenix
Phoenix scales: marketing and advanced operations on a custom rollout.
Custom
- JB Marketing Agent waitlist
- Tracking and campaign audits
- Multi-base rollout
- Custom integrations
- Growth plan with human approval
Ryan closes your leads. Thermal makes sure they arrive.
Every GetYourGuide booking costs you 30%. Every booking ChatGPT sends you costs 0% — but today, AI doesn’t even know you exist. Thermal is our new service: websites and optimization built so AI engines can find your school, quote your prices, and send you direct bookings.
- 0% vs 30%. OTAs already capture 37% of bookings and charge up to 30% commission. AI referrals charge nothing.
- Proven on our own school. Para Vida Parapente: GEO score 66 → 90, every change dated in a public ledger.
- From a €55/mo system to a complete website born AI-ready — with Fly CRM answering the leads it brings.
Try the agent team before committing to a rollout.
Create your account, connect WhatsApp Business, and let Ryan and Simona organize real follow-up. Sensitive pricing, booking, weather and payment moves stay under human control.
Create profile
Add your school, country, owner WhatsApp and plan.
Connect WhatsApp
Use the guided Kapso/Meta setup to attach your Business number.
Run a real test
Send one lead or booking question and review the first workflow.
Is Fly CRM just a chatbot?
No. Ryan is the guest-facing sales agent, but Simona, the dashboard and recovery workflows make it a vertical operating system.
Can it change bookings automatically?
Sensitive booking, payment, weather and discount moves require evidence or human approval.
How does Ryan learn our tone?
You can upload real WhatsApp exports. Fly CRM turns them into supervised conversational DNA, not blind self-training.
Where does Jean Baptiste fit?
JB is the Phoenix growth layer for marketing, tracking and content intelligence while it remains a custom/waitlist rollout.